Prague Centre Plaza

Location: The hotel is centrally located, offering easy access to metro stations, tram stops, and major attractions like Charles Bridge and the Old Town Square, with most areas reachable within a 10-minute walk.(based on 24 reviews)

Terrible Hotel Experience – A Memorable Stay for All the Wrong Reasons My stay at Prague Centre Plaza was a deeply disappointing and dehumanizing experience. We arrived at 00:30, only to find no receptionist available. Left waiting outside with two sleeping children, we received no acknowledgment or care from the hotel’s management. When the staff member David eventually showed up, his demeanor was sarcastic and disrespectful. He mocked us by saying "Use your hands!" when I asked for help with the luggage. His attitude was not only unprofessional but downright insulting—completely unfit for someone working in hospitality. Frankly, his placement would be better suited to bathroom cleaning than guest relations. The rooms we were given were shockingly uninhabitable, more suitable as storage spaces or worker dormitories than for paying guests. It felt intentionally degrading. After lodging a complaint the next day, other staff members did move us to slightly better rooms—but they lacked air conditioning. In sweltering temperatures, we had to keep the windows open, enduring unbearable street noise all night long. As for breakfast—it was a disgrace. Though it ends at 10:00, by 9:30 most food was gone. When I asked the staff about eggs and cheese, she responded coldly: “Sorry, everything’s finished.” And I wasn’t the only one left hungry; many guests were sipping coffee with nothing else available. This hotel undermines the reputation of Prague’s hospitality. Appalling service, demeaning behavior from a rude staff member, substandard rooms, and a breakfast that evokes pity and frustration. A place to avoid if you want even a remotely pleasant stay .

Everything was fine, the room was very big and comfortable. The only thing is that there is no AC. Fortunately the weather was cool during my stay even though it was august